Shipping & Returns
All our orders ship from Miami, Florida. Free standard U.S. Shipping. Orders will only be shipped to an address within the contiguous United States. All in-stock orders are processed and shipped within 2 to 3 business days. Orders cannot be shipped to PO Boxes.
Our products are delivered in two ways:
- Parcel Delivery (e.g., UPS, USPS) to your delivery address is available for most items, excluding furniture and oversized pieces subject to our flat-rate shipping.
- Standard Free Ground: items ship from our warehouse and arrive within 6-7 business days of processing your order.
- Priority Shipping: items ship from our warehouse and arrive within 3-5 business days of processing your order
- Express Shipping: items ship from our warehouse and arrive within 2 business days of processing your order.
- Flat Rate Fee Delivery to your delivery address (doorstep) is for most furniture and other items that exceed parcel carrier shipping weight limits. Items ship when available.
Note for all deliveries: Some items sent directly from our suppliers may take longer as many are made to order, and items ordered together may not arrive in the same box. Our shipping and processing fees cover the processing, handling, packing and delivery of your order. Delivery fees do not include surcharges that may apply to some items. All shipping rates will be displayed at checkout.
We strive for excellence and hope to meet your expectations with our products and services. We hope you are satisfied with your order, in the event you would like to return your order, please notify us within 7 days of your date of purchase. All goods returned for refund or exchange must be in new, saleable condition with original tags (if applicable) and packaging intact. Custom-made items cannot be refunded nor exchanged. Return fees applicable for returns and exchanges.
Please inspect your purchase immediately upon delivery. We accept returns for damaged products if notified within 48 hours of receipt of your delivery. Please contact us at firstname.lastname@example.org to request a credit or replacement.
All refunds will be completed within approximately 7 days of receipt of the returned item, to the original payment method. Please note that we do not refund the cost of delivery except if your return is the result of an error made by Earthnic Lifestyle.
RETURNING LARGE / HEAVY MERCHANDISE
A pickup and / or 10% restocking fee may apply.
RETURNING GIFT CARDS
Physical and e-gift cards are not refundable and cannot be changed or canceled.